SHIPPING & RETURNS
SHIPPING POLICY
We ship all over Europe.
All orders that are placed on our website are processed in 1-2 days on working days and shipped from Leissigen, Switzerland with Swiss Mail without tracking number (for shipping address in Switzerland) and from Enschede, the Netherlands with PostNL without tracking number (for shipping address outside of Switzerland).
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Once your order is shipped you will receive a shipping confirmation email.
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Estimated shipping times
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Domestic (Switzerland): 2-3 business days
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Europe: 3-7 business days
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Shipping costs (until 2 Kg)
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Domestic (Switzerland):
*Small letter 2.60 CHF; Parcels (over 2 cm thick) 7 CHF
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Domestic (Netherlands):
*Small letter 4.50 EUR; Parcel (over 2 cm thick) 6.75 EUR​
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Europe:
*Small letter 7.75 EUR; Parcels (over 2 cm thick) 9.30 EUR .
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(Packaging in Small Letter = 1 item; Parcel = 2 and more items are purchased)
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The shipping price will be automatically calculated at the checkout.
Please note that Aethe.Rolea is not responsible for any custom clearance fees in your country.
RETURN & EXCHANGE POLICY
We do not accept any return and exchange products. If you have any comments/disappointments in regards to your order, please send us message as soon as possible.